Information about our shipping services and delivery times
We provide reliable and efficient shipping services to ensure your wood cutouts reach you safely and on time.
Orders are processed within 1-3 business days to ensure timely delivery for our customers. During peak seasons or promotional periods, processing times may be slightly extended.
We offer multiple shipping options to meet your needs and budget:
5-7 business days delivery time
$7.99
Free on orders over $50
2-3 business days delivery time
$14.99
Available at checkout
1-2 business days delivery time
$24.99
For urgent orders
We provide clear shipping policies to ensure transparency and customer satisfaction with every order. All shipping costs are calculated at checkout based on your location and selected shipping method.
We currently ship to all 50 states within the United States. International shipping is not available at this time, but we're working to expand our shipping capabilities.
Once your order ships, you'll receive a tracking number via email. You can use this tracking number to monitor your package's journey from our warehouse to your doorstep.
All orders are automatically insured against loss or damage during transit. If your package arrives damaged or doesn't arrive at all, please contact us immediately so we can resolve the issue.
Please note the following shipping restrictions:
If a delivery attempt fails due to an incorrect address or recipient unavailability, the package will be returned to our facility. In such cases, we'll contact you to arrange reshipment. Additional shipping charges may apply for returned packages.
Severe weather conditions, natural disasters, or other unforeseen circumstances may delay shipping. We'll notify you of any significant delays and work to get your order delivered as soon as possible.
While we currently focus on domestic shipping within the United States, we're exploring international shipping options. If you're interested in international delivery, please contact our customer service team at contact@custommusecreations.com.
We stand behind our shipping service. If your order doesn't arrive within the estimated delivery time, please contact us, and we'll work to resolve the issue promptly.
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:
This Shipping Policy was last updated on April 11, 2024.